Top Managed IT Provider in Idaho
Focus on growing your business while we take care of your IT provider. Our fully managed IT solution keep your systems running smoothly and securely. For 60+ years, we've been helping customers solve their technology challenges in Boise, Twin Falls, and in the greater Pacific Northwest region.
Streamline Your Business
DataTel’s flagship offering is a comprehensive IT management solution that covers all aspects of your business’s infrastructure and provides end-user support. With our fully managed IT services, you can focus on growing your business while we take care of your technology needs. Our talented technical team will ensure that your systems are running smoothly, minimizing downtime and maximizing efficiency.
Helpdesk Support
Our Helpdesk Support provides rapid and reliable assistance for your IT needs. From troubleshooting technical issues to providing guidance on software usage, our team is here to ensure your operations run smoothly.
Cybersecurity
Protect your business from cyber threats with our comprehensive cybersecurity services. We offer advanced threat detection, proactive monitoring, and robust defense strategies to safeguard your data and maintain your business’s integrity.
Cloud Management
Optimize your cloud infrastructure with our Cloud Management services. We help you leverage the full potential of the cloud, ensuring efficient resource allocation, seamless integration, and cost-effective management of your cloud assets.
Vendor Management
Streamline your vendor relationships with our Vendor Management solutions. We handle negotiations, performance tracking, and communication with your IT vendors, allowing you to focus on your core business while we manage the details.
Device Management
Keep your devices secure and up-to-date with our Device Management services. We offer comprehensive management for desktops, laptops, mobile devices, and more, ensuring they are optimized for performance and security.
Network and Server Management
Ensure the reliability and performance of your IT infrastructure with our Network and Server Management services. We provide monitoring, maintenance, and support to keep your networks and servers running efficiently and securely.
24/7 Proactive Monitoring and Threat Resolution
Proactive Maintenance
Our fully managed IT service includes round-the-clock monitoring to ensure the smooth operation of your systems.
Helpdesk Support
Our dedicated team of IT experts is available to provide fast and reliable helpdesk support whenever you need it.
Network Security
We prioritize the security of your network, implementing robust measures to protect your data from cyber threats.
Benefits
Fully Managed IT offers numerous benefits to businesses. It provides cost efficiency by eliminating the need for an in-house IT team and reducing the expenses associated with hardware and software updates. Additionally, it helps to minimize downtime by proactively monitoring and resolving IT issues, ensuring smooth operations. By outsourcing IT management, businesses can focus on their core objectives and strategic initiatives, allowing them to grow and thrive.
Streamline Your IT with DataTel's Managed Services
Fully Managed IT offers numerous benefits to businesses. It provides cost efficiency by eliminating the need for an in-house IT team and reducing the expenses associated with hardware and software updates. Additionally, it helps to minimize downtime by proactively monitoring and resolving IT issues, ensuring smooth operations. By outsourcing IT management, businesses can focus on their core objectives and strategic initiatives, allowing them to grow and thrive.
Assessment and Planning
We conduct a thorough assessment of your IT infrastructure and develop a customized plan to meet your specific needs.
Implementation and Setup
Our team of experts will handle the implementation and setup of your IT systems, ensuring a smooth transition.
Monitoring and Support
We provide 24/7 monitoring and support to ensure the optimal performance and security of your IT infrastructure.
What Our Clients Say
They're always on top of it whenever we need anything. The technicians always show up on time, with a positive attitude ready to help with whatever we need. If we have any questions they're always a phone call away and very friendly. The staff and company are great!
Alexis McConnell at Franklin Building Supply
I've contracted with numerous IT Services 'providers' in my career, and their services were almost always disappointing...we fortunately heard about DataTel. They have been able to meet every challenge and deadline we have thrown their way, with cost-effective and innovative solutions. The best part is how DataTel has taken the time to get to know our business and what our challenges and goals are.
Geneva Wyett, Human Resources Director at Auto Ranch Group
DataTel is a great company to work with. The staff have always been there for us when we needed them. Thanks for all the years of support!
Jim Wills, IT Director at Brettz RV
I've worked with Datatel for 17 years, they offer the most up to date services with prompt and friendly customer service. Thanks Datatel.
Ali Clarke, Administrative Assistant at OGA
We here at IdahoAEYC have been consistently well served by DataTel since 2017. They are always quick to respond to our needs and requests of any size. And as our organization has grown, DataTel's services have seamlessly grown with us without interruption. Thanks to you all!
Patty Biker, Administrative Assistant at Idaho AEYC
I am impressed with their customer service and they've always been good to us.
Eric Wallentine, Owner and CEO of Homewatch Caregivers
I have relied on DataTel for 20 years. Everything from re-wiring an ancient PBX in 2003 to doing an office build-out, these guys do it all. Their work is clean and tidy - using appropriate J channels, wire mesh raceways, etc. Just stop looking and call them.
Charles Trapp, Technology Manager at Idaho Virtual Academy
These guys are hands down the best. Jason R. and all of the Datatel staff are responsive, professional, and always handle our needs in a timely manner. One of the all around best companies I have worked with in my line of work.
Mike Knittel, IT Director at City of Emmett
Managed IT FAQs :
Find answers to common questions about our Fully Managed IT services.
What Are Managed IT Services?
Managed IT services involve outsourcing your company’s IT operations to a professional third-party organization, known as a Managed Service Provider (MSP). These services include 24/7 monitoring, managing, and problem-solving for your IT systems, ensuring optimal performance and security. By partnering with an MSP, businesses can focus on their core operations while benefiting from expert IT support and reduced downtime.
Why Should My Business Use Managed IT Services?
Managed IT services provide numerous benefits, including cost savings, enhanced security, and access to the latest technology. By outsourcing IT management, businesses can avoid the high costs of hiring and training in-house IT staff. MSPs also offer proactive monitoring and maintenance, reducing the risk of cyber threats and system failures. This allows businesses to operate more efficiently and securely.
How Do Managed IT Services Improve Cybersecurity?
Managed IT services improve cybersecurity by implementing advanced security measures such as firewalls, antivirus software, and intrusion detection systems. MSPs continuously monitor your network for potential threats and vulnerabilities, ensuring timely detection and mitigation of risks. Regular security audits and updates help keep your systems protected against the latest cyber threats.
What Types of Services Do Managed IT Providers Offer?
Managed IT providers offer a wide range of services, including network management, data backup and recovery, cybersecurity, cloud computing, and IT consulting. They also provide help desk support, software updates, and hardware maintenance. By offering comprehensive IT solutions, MSPs ensure that all aspects of your technology infrastructure are effectively managed and optimized.
Can Managed IT Services Help with Cloud Computing?
Yes, managed IT services can significantly enhance your cloud computing experience. MSPs offer cloud management services that include migration, optimization, and maintenance of cloud environments. They ensure that your cloud infrastructure is secure, scalable, and cost-effective, enabling your business to leverage the full potential of cloud technology.
How Do Managed IT Services Benefit Small Businesses?
Small businesses benefit from managed IT services by gaining access to enterprise-level IT support without the associated high costs. MSPs provide scalable solutions that grow with your business, offering flexibility and budget-friendly options. This allows small businesses to focus on growth and innovation while maintaining a robust and secure IT environment.
What Should I Look for in a Managed IT Service Provider?
When choosing a managed IT service provider, look for a company with a proven track record, strong client testimonials, and a comprehensive range of services. Ensure they offer 24/7 support, proactive monitoring, and tailored solutions that meet your specific business needs. It’s also important to evaluate their expertise in cybersecurity and their ability to stay current with the latest technology trends.
How Can Managed IT Services Improve Business Efficiency?
Managed IT services improve business efficiency by reducing downtime, optimizing IT performance, and ensuring seamless operations. MSPs handle routine maintenance, software updates, and troubleshooting, allowing your staff to focus on core business activities. Enhanced IT support also leads to faster problem resolution and improved employee productivity.
What Are the Cost Benefits of Using Managed IT Services?
Using managed IT services can lead to significant cost savings by eliminating the need for a full-time in-house IT team and reducing the risk of costly downtime and cyber incidents. MSPs offer predictable monthly pricing models, which help businesses manage their IT budgets more effectively. Additionally, the proactive approach of MSPs minimizes unexpected repair and recovery expenses.
How Do I Get Started with Managed IT Services?
Getting started with managed IT services is easy. Begin by assessing your current IT needs and identifying areas that require improvement. Reach out to a reputable managed IT service provider for a consultation. They will conduct a thorough evaluation of your IT infrastructure and recommend a tailored solution that aligns with your business goals. Once you decide to proceed, the MSP will onboard your systems and start providing proactive support and management.
