Comprehensive IT, Voice, & Networking
Solutions for Growing Businesses
Proactively managing your technology infrastructure to eliminate disruptions and drive growth. Trusted by 2,000+ businesses for our innovative solutions and unmatched service.
Our featured clients include:
What Our Clients Say
They're always on top of it whenever we need anything. The technicians always show up on time, with a positive attitude ready to help with whatever we need. If we have any questions they're always a phone call away and very friendly. The staff and company are great!
Alexis McConnell at Franklin Building Supply
I've contracted with numerous IT Services 'providers' in my career, and their services were almost always disappointing...we fortunately heard about DataTel. They have been able to meet every challenge and deadline we have thrown their way, with cost-effective and innovative solutions. The best part is how DataTel has taken the time to get to know our business and what our challenges and goals are.
Geneva Wyett, Human Resources Director at Auto Ranch Group
DataTel is a great company to work with. The staff have always been there for us when we needed them. Thanks for all the years of support!
Jim Wills, IT Director at Brettz RV
I've worked with Datatel for 17 years, they offer the most up to date services with prompt and friendly customer service. Thanks Datatel.
Ali Clarke, Administrative Assistant at OGA
We here at IdahoAEYC have been consistently well served by DataTel since 2017. They are always quick to respond to our needs and requests of any size. And as our organization has grown, DataTel's services have seamlessly grown with us without interruption. Thanks to you all!
Patty Biker, Administrative Assistant at Idaho AEYC
I am impressed with their customer service and they've always been good to us.
Eric Wallentine, Owner and CEO of Homewatch Caregivers
I have relied on DataTel for 20 years. Everything from re-wiring an ancient PBX in 2003 to doing an office build-out, these guys do it all. Their work is clean and tidy - using appropriate J channels, wire mesh raceways, etc. Just stop looking and call them.
Charles Trapp, Technology Manager at Idaho Virtual Academy
These guys are hands down the best. Jason R. and all of the Datatel staff are responsive, professional, and always handle our needs in a timely manner. One of the all around best companies I have worked with in my line of work.
Mike Knittel, IT Director at City of Emmett
Why Clients Choose DataTel as a Partner
Real People, Real Solutions
Enjoy direct access to our team of IT and voice experts. Our engineers are available 24/7 to support you when you need it the most.
On-site Support in Idaho and Oregon
We have on-site IT and voice engineers throughout Idaho and Oregon who can solve urgent issues requiring an on-site visit.
Our model reduces end user support ticket by 50%
We aren't just faster than our competition, with our Managed IT Department model clients experience submit 50% fewer end user submitted tickets than our competitor IT providers.
Comprehensive IT Solutions
We manage everything from IT and voice services to carrier management, surveillance, networking, and cabling. As a one-stop-shop, we handle all your technology needs.
Services
Managed IT
DataTel Managed IT is the only IT management solution your business needs if you want to reduce headaches, save time & money, and ensure your operations is protected from nefarious cyber criminals. We offer fully managed and co-management IT packages to our clients.
Fully Managed IT
Co-Managed IT
Vendor Management
Cybersecurity
Vendor Management
Cloud Management
Network and Server Management
Managed Voice
Telecommunications is essential for the success of most businesses, playing a vital role in daily operations. Our team of technical experts boasts extensive knowledge in both VoIP and on-premise solutions. With a myriad of options available, it is crucial to identify the optimal solution tailored to your specific needs. We’ll help you cut through the noise.
VoIP Business Phone (Hosted PBX)
Contact Center
UCAAS Consulting
Mitel Phone Systems
Mitel Maintenance and Support
Networking
Business infrastructure presents significant challenges for companies that rely on physical spaces to deliver their services. Our solutions are designed to streamline the complexity of managing office and infrastructure needs, ensuring that your operations run smoothly and efficiently. Our networking capabilities is a unique value-add to our clients, allowing us to be a true one-stop-shop comprehensive technology partner.
SD-WAN
POTS Line Replacement
Carrier Services
Cabling
Cameras
2,000 +
customers
62
years of service (founded in 1962)
4.8
stars on Google Reviews
23
incredible team members
The DataTel Method
Assess
Collaborate with our expert solutions engineers to pinpoint your specific needs and identify crucial gaps in your IT infrastructure. This initial phase culminates in a bespoke service proposal, tailored to optimize your business operations.
Monitor and Protect
Upon agreement, we will implement our comprehensive monitoring and security package across your devices and network. We'll thoroughly document your IT infrastructure and set the stage with an introductory kick-off call to ensure seamless integration.
Manage and Support
Our dedicated technical team takes a proactive approach, monitoring and resolving issues before they impact your workflow. We provide robust help desk support to address any end-user problems swiftly. Additionally, we manage onboarding and offboarding logistics to adapt seamlessly to changes in your workforce.
Maximize Productivity, Minimize IT Hassles
At DataTel, we offer our customers a one-stop solution. We specialize in the design, deployment and management of all your information technolgoy stack.
