Top Co-Managed IT Provider in Idaho
DataTel's Co-Managed IT services complement your existing in-house IT team, boosting efficiency and productivity.
Co-Managed IT
Imagine your in-house IT team as a group of superheroes. They're incredible at what they do but sometimes, even superheroes need a little backup. That's where our Co-Managed IT Services come in. Think of us as your IT team's trusty sidekick, always ready to lend a hand when things get tough or when there's just too much on their plate. We can be the boots on the ground or we can be the strategic support. You decide, we flex where you need us to go.
Unlock the Power of Co-Managed IT
With our Co-Managed IT services, you can tap into our expertise, leverage additional resources, and expand your capabilities to drive change, all while lowering your own costs. And you get to use our enterprise grade toolset in order to become more efficient.
- Elevate Your In-house Team
Are your senior technical experts bogged down with basic Level 1 support tickets? Free them up to focus on strategic projects by letting us handle the essential and routine user requests. Reduce your headaches and improve efficiency with our support.
- Extended Resources
Tap into specialized knowledge and skills that may not be available within your in-house team. From cybersecurity to network optimization, our experts are here to help.
- Peace of Mind
Know that your IT infrastructure is in good hands. With our combined efforts, you can rest easy knowing that both day-to-day tasks and unexpected issues are covered.
- Enterprise Optimized Support Toolset
You get our optimized support product toolset stack that means faster ticket resolution, immediate collaborate with us whenever you need to escalate, and happier internal users.
Elevate Your IT Team
We get overwhelmed and need some extra support. We can be there for whatever holes you have need filling.
Experience Seamless Collaboration with DataTel and Your In-House IT Team
At DataTel, we believe in working hand-in-hand with your in-house IT staff to provide comprehensive IT solutions. Our collaborative process ensures that your business receives the best of both worlds – the expertise of our experienced professionals and the insights and knowledge of your internal team. Together, we can optimize your IT infrastructure, streamline processes, and achieve your business goals.
Customized Solutions for Your Unique IT Needs
We understand that every business has unique IT requirements. That’s why we tailor our solutions to meet your specific needs, working closely with your in-house IT staff to ensure a seamless integration of our services.
Proactive IT Support and Maintenance
Our team of experts is dedicated to providing proactive support and maintenance, ensuring that your IT systems are always up and running smoothly. By working collaboratively with your in-house IT staff, we can quickly identify and resolve any issues, minimizing downtime and maximizing productivity.
Continuous Improvement and Future-Proofing
Technology is constantly evolving, and we are committed to keeping your business ahead of the curve. Our collaborative approach allows us to continuously improve your IT infrastructure, implement the latest advancements, and future-proof your business for long-term success.
10 Benefits of IT Management Services
Phishing Attacks
Mitigation Plan: Implement comprehensive email security solutions that include spam filters and phishing detection tools. Educate employees on recognizing phishing attempts through regular training sessions and simulated phishing tests. Establish a clear protocol for reporting suspicious emails to the IT team.
Ransomware
Mitigation Plan: Regularly back up critical data and ensure backups are stored securely off-site or in the cloud. Employ advanced endpoint protection software that can detect and block ransomware threats. Train employees on safe browsing habits and the importance of not downloading unknown attachments or clicking on suspicious links.
Insider Threats
Mitigation Plan: Implement strict access controls and the principle of least privilege, ensuring employees only have access to the information necessary for their roles. Conduct regular security awareness training to educate staff on the dangers of insider threats. Monitor user activity and set up alerts for any unusual behavior.
Weak Passwords
Mitigation Plan: Enforce strong password policies requiring complex passwords that are regularly updated. Use multi-factor authentication (MFA) to add an extra layer of security. Implement a password management tool to help employees generate and store strong, unique passwords for different accounts.
Unpatched Software
Mitigation Plan: Establish a routine patch management process to ensure all software, including operating systems and applications, is kept up-to-date with the latest security patches. Use automated tools to scan for vulnerabilities and deploy patches quickly. Maintain an inventory of all software and hardware assets to manage updates efficiently.
Data Breaches
Mitigation Plan: Encrypt sensitive data both in transit and at rest to protect it from unauthorized access. Implement strict access controls and conduct regular audits to ensure compliance with data protection policies. Develop an incident response plan to quickly address and mitigate the impact of a data breach.
BYOD (Bring Your Own Device) Risks
Mitigation Plan: Create a robust BYOD policy that outlines security requirements for personal devices used for work purposes. Implement mobile device management (MDM) solutions to enforce security policies and remotely wipe data from lost or stolen devices. Educate employees on the risks of using personal devices and the importance of maintaining security measures.
IoT Vulnerabilities
Mitigation Plan: Secure IoT devices by changing default passwords, regularly updating firmware, and isolating them on a separate network from critical business systems. Implement network segmentation to limit the potential impact of a compromised IoT device. Monitor and manage IoT devices continuously to detect and respond to any security incidents.
Cloud Security Issues
Mitigation Plan: Choose reputable cloud service providers that offer robust security measures and comply with industry standards. Implement strong access controls and encryption for data stored in the cloud. Regularly review and update cloud security policies to address evolving threats and ensure compliance with regulatory requirements.
Social Engineering
Mitigation Plan: Conduct regular security awareness training to educate employees on the tactics used in social engineering attacks and how to recognize them. Develop and enforce strict verification procedures for sensitive transactions or requests. Encourage a culture of skepticism, where employees feel comfortable questioning unusual or suspicious activities.
Maximize Productivity, Minimize IT Hassles
At DataTel, we strive to offer our customers a one stop solution for all of their business phone needs. We specialize in the design, deployment and management of all your office phone
