Managed IT and Security That Works the Way
Your Business Actually Does
Whether you have an internal IT team or none at all DataTel provides the security, infrastructure, and compliance support that fits your environment. Not a pre-packaged tier. Not a forced handover. A real partnership built around how you operate
What Our Clients Say
Posted on Jeri CorbettTrustindex verifies that the original source of the review is Google. Data Tel always fixes the problem! I work remotely and access issues come up. This time Microsoft had decided to completely block all my access, email, programs, the works. Matthew was able to get me back up and running in a short amount of time. The other niced thing about Data Tel is they explain what the issue was, how they fixed it, and recommendations for best practices.Posted on Mark BakerTrustindex verifies that the original source of the review is Google. The service is great,very professional and quick to get you taken care of whether its a new service or fixing problems along the way. Communication A+,Response time A+Posted on Alex WoodwardTrustindex verifies that the original source of the review is Google. Matthew always does an excellent job figuring out the issues and getting them resolved. Yesterday, I had a time sensitive project for delivering client files. He got it done on time and I'm appreciative.Posted on Gina ShilhanekTrustindex verifies that the original source of the review is Google. Ameer was fantastic, and has always been super-responsive and helpful to my requests. Thanks so much, Datatel, for hiring Ameer!Posted on Boni PetersTrustindex verifies that the original source of the review is Google. Auggie was so helpful. She was willing to research our request and provide a quick answer. Thanks for the terrific service.Posted on Julia RigganTrustindex verifies that the original source of the review is Google. My Datatel Tech did a great job! Everything was accurate and the job was done quickly!Posted on Dawn YuenTrustindex verifies that the original source of the review is Google. Alvaro acted promptly and professionally on my service request. He resolved both issues that I was having. He also communicated timely on progress and followed up to ensure that all issues are resolved.Posted on Linda WatsonTrustindex verifies that the original source of the review is Google. DataTel is always there for me! I had a Firefox and Adobe issues and they were right there to make things right so I could work! Thank You DataTel, you are "the best"!Posted on Lena JohnsonTrustindex verifies that the original source of the review is Google. Vance at Datatel is always awesome and always gets back to me so quickly and is always so kind and helpful!Posted on Kevin BowenTrustindex verifies that the original source of the review is Google. Had the pleasure of working with Shawn today for our Murphy location. Excellent directions to correct our phone issue. Our phone ext. that was not working well is back up and running as it should. Thanks for the help, Shawn! Owyhee Co. DMV
You've Probably Been There Before.
You brought in a vendor who promised to handle everything.
What you got: oversold tools, underdelivered results, and an internal team left cleaning up decisions they didn’t make.
Or maybe the opposite — you’re fully on your own, with too much to manage and not enough bandwidth to stay ahead of what’s actually coming.
Tickets closed fast — but not always right
Compliance treated as a fire drill, not a discipline
Nobody with a clear view of your full risk picture
A breach isn't a matter of if — it's a matter of when and how prepared you are
One Partner. Real Accountability. Built Around You.
DataTel doesn’t force a one-size-fits-all model. Some clients need us to own everything. Others have a strong internal team that just needs backup, escalation, and security depth they don’t have in-house.
What stays the same either way: we own what we say we’ll own. Full stop.
No vendor-blaming. No disappearing after onboarding. No “that’s not in scope” when something critical is at risk.
Security That's Already There EDR, SIEM, 24/7 SOC monitoring, and incident response — built in, not bolted on.
You're covered before something goes wrong.
Infrastructure & Endpoint Management Every device, every user, every site — patched, monitored, and documented. Whether we're running it or supporting your team, nothing falls through the gaps
Compliance You Can Actually Defend HIPAA, CMMC, CIRCIA — continuous documentation, clear controls, and audit trails that hold up when real scrutiny arrives. Not just when the auditor calls.
2,000 +
customers
63
years of service (founded in 1962)
100+ 5.0
38
incredible team members
Co-Managed or Fully Managed IT — You Decide What Makes Sense.
We don’t believe in all-or-nothing. The right model depends on your team, your risk, and your business.
If you have internal IT: We work alongside your team — not over them. We bring the security depth, compliance rigor, and 24/7 coverage your team doesn’t have bandwidth for. Your people keep control. We fill the gaps that matter.
If you don’t: We own it. Infrastructure, security, compliance, helpdesk — all of it. One team, one contract, one number to call.
Either way: You get a dedicated team that knows your environment, shows up proactively, and is accountable for outcomes — not just activity.
Whether You're Leading IT or Leading the Business — We Speak Your Language.
Managed and Co-Managed Services Designed for Regulated Environments.
Managed IT - Secure by Design
- Co-Managed IT & Security Ongoing monitoring, escalation support, and cybersecurity operations that work with your internal team — not over them.
- Fully Managed IT Complete ownership of your infrastructure, security, endpoints, and helpdesk — for teams that want one accountable partner for everything.
- HIPAA & CMMC Compliance Clear risk analysis, policy documentation, audit trails, and implementation support that stands up when auditors ask real questions.
- Cybersecurity & Risk Management Identification of unprotected assets, prioritized remediation, and modern security architecture — without tool sprawl.
- Cloud, Network & Identity Management Microsoft-focused environments, secure device management, backups, and infrastructure built for distributed teams.
- Expert-Led IT Projects Security-driven deployments and upgrades that are done once — and done right.
Managed Voice
Telecommunications is essential for the success of most businesses, playing a vital role in daily operations. Our team of technical experts boasts extensive knowledge in both VoIP and on-premise solutions. With a myriad of options available, it is crucial to identify the optimal solution tailored to your specific needs. We’ll help you cut through the noise.
Networking
Business infrastructure presents significant challenges for companies that rely on physical spaces to deliver their services. Our solutions are designed to streamline the complexity of managing office and infrastructure needs, ensuring that your operations run smoothly and efficiently. Our networking capabilities is a unique value-add to our clients, allowing us to be a true one-stop-shop comprehensive technology partner.
UES — Engineering Firm | 30 Locations | 3,800 Endpoints
UES was acquiring companies and inheriting a different IT stack with each one — different tools, different vendors, no standardization. Security posture was impossible to measure across the portfolio.
DataTel built a unified managed IT and security program across their locations — single visibility, one accountable team, one contract that scaled with each acquisition.
The result: Standardized security posture across the full organization.
The DataTel Method
Most clients come to us after being burned by a provider who cared more about closing tickets than understanding context.
Here’s what they tell us made the difference:
We look at technology through a security lens first, Not a sales lens
We match solutions to real risk, Not fear-based upsells
We document everything, Nothing lives only in someone’s head
We don’t disappear after onboarding, Ongoing, named, accountable
We only grow when our clients grow, No lock-ins, no hidden incentives
Assess
Collaborate with our expert solutions engineers to pinpoint your specific needs and identify crucial gaps in your IT infrastructure. This initial phase culminates in a bespoke service proposal, tailored to optimize your business operations.
Monitor and Protect
Upon agreement, we will implement our comprehensive monitoring and security package across your devices and network. We'll thoroughly document your IT infrastructure and set the stage with an introductory kick-off call to ensure seamless integration.
Manage and Support
Our dedicated technical team takes a proactive approach, monitoring and resolving issues before they impact your workflow. We provide robust help desk support to address any end-user problems swiftly. Additionally, we manage onboarding and offboarding logistics to adapt seamlessly to changes in your workforce.
Start With Clarity. Scale When You're Ready.
Not every organization is in the same place. Some need a full-stack partner from day one. Others need to fill gaps in what they already have.
Schedule a Free Consultation